That’s a wrap on OPTECH 2024, but we’re leaving National Harbor with a few key takeaways.

Things are evolving fast in our industry, and the topics covered this year at OPTECH focused on how property management companies can stay at the forefront of all this change and take advantage of emerging trends.

Hear what our team had to say and learn more from our four key learnings from OPTECH 2024.

  1. The future of Multifamily Housing is exciting.

    2. We got a glimpse into the future with sessions focused on building digital ecosystems for today’s modern rental communities, combining tech and human expertise to improve the resident experience, and the landscape of new proptech in the Multifamily Housing industry.

    We left these sessions with the understanding that the best use of technology across our industry is to make life simpler and easier for property managers, landlords, and residents.

    There were also appearances from Ameca, OPTECH’s AI-powered robot speaker.

  2. Technology is key to improving the resident experience.

    3. As technology plays an increasing role in our everyday lives, it’s no surprise that residents are looking for homes with smart amenities and the support to service them. But this leaves property managers struggling to meet the rising demand of maintenance tickets, many of which are tech-related.

    Our renters research shows that 54% of renters surveyed have some form of smart home-related technology in their home. And 19% of renters surveyed admitted they need tech support assistance.

    With our new Assurant® TechPro solution, residents receive assistance with nearly any consumer electronic device or tech challenge from setup and data transfer to connectivity issues and backups, elevating your smart amenities and reducing your tech maintenance calls.

  3. Streamlining processes can save you time and money.

    4. Leasing offices are searching for solutions that will automate securing renters insurance and verifying and tracking coverage, so they can focus on managing their communities.

    That’s why we’ve made updates to Cover360®, including the addition of Cover360® Plus. With one solution, you can check a step off your residents’ move-in list and take coverage tracking off your plate.

    To further streamline your move-ins, maximize leasing staff time and resources, and offer your residents robust coverage, we’re also continuing to leverage our Updater partnership.

  4. Affordability is a deciding factor for prospective residents.

    5. Moving is expensive. And keeping costs down can help attract qualified residents to your communities. 

    One way to do that is through deposit alternatives like FlexDeposit®. It allows residents to pay a fraction of the cost of traditional security deposits while still protecting you against incurring bad debt.

    We’ve recently made enhancements to our FlexDeposit program that will increase participation and make move-in even easier.

We’re leaving OPTECH 2024 excited about what’s to come for Multifamily Housing. If you’d like to learn more about how we can partner to improve resident experience, contact us today!