Optimize Your Trade-in and Upgrade Programs

For many consumers, their desire for the latest smartphone may be outweighed by the price they would need to pay for it. Trade-in and upgrade programs are an increasingly important part of the economic equation for incentivizing consumers to purchase a new device. Mobile carriers, cable operators, retailers, and OEMs with optimized programs can offer their consumers better value, encourage demand and generate revenue from new devices. Assurant’s point-of-sale software integrates our industry-leading analytics for comprehensive market, pricing, and business insights. Those with the right offers are better positioned to gain brand loyalty and capture new market share.

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Leverage turnkey solution from collection through disposition

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Deliver Innovative omnichannel trade-in and upgrade solutions

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Improve upgrade rates with tailored incentives

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Minimizing E-Waste and Maximizing Value: Device Circularity as a Core ...

A Q&A with Rebekah Griffiths, Assurant’s VP of Product Management – Device Lifecycle Solutions on the impact of device circularity

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A Data-Driven Pricing Model

The performance of your trade-in and upgrade programs is no place for complacency. That’s why we employ a proprietary, data-driven approach to continually optimize results. Trade-in values for thousands of SKUs across all major carrier, retail, MSOs, and OEM programs are available for continual benchmarking. Through data science and machine learning, our global pricing engine provides the insights required to run profitable trade-in and upgrade programs.
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Program Management that Delivers

Building or enhancing successful trade-in and upgrade programs require you to evaluate every aspect of your mobile device lifecycle business starting from offer or enrollment to processing, refurbishment, repair and through disposition or end of life.

At Assurant, your program operates with:

  • Industry-leading price modeling based on machine learning and data analytics
  • Optimal trade-in offers that stimulate upgrades at a profit 
  • Timely disposition of legacy devices at the highest possible price 
  • Decreased exposure to excess and obsolete equipment
  • Industry-leading price modeling based on machine learning and data analytics
  • Optimal trade-in offers that stimulate upgrades at a profit 
  • Timely disposition of legacy devices at the highest possible price 
  • Decreased exposure to excess and obsolete equipment

Latest Mobile & Connected World Insights

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Q3 2024 Mobile Trade-In and Upgrade Industry Trends Report

Trade-In Programs Hit a New High: Over $1 billion was returned to consumers in Q3 2024, marking the first time this has been reached in the third quarter.

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Q2 2024 Mobile Trade-In and Upgrade Industry Trends Report

Assurant mobile trade-in and upgrade industry trend report show trade-in values for smartphones increased from 1Q24.

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Q1 2024 Mobile Trade-In and Upgrade Data Trends Review

Our Trade-In and Upgrade Data Trends Review highlights some interesting movements in the industry during the first quarter of this year.

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Talk to a Trade-In and Upgrade Expert

Get in touch with us and learn more about our industry leading products, solutions and services.

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