Mobile and the Connected World
Q2 2024 Mobile Trade-In and Upgrade Industry Trends Report
Assurant mobile trade-in and upgrade industry trend report show trade-in values for smartphones increased from 1Q24.
What happens behind the scenes when your consumers hand over a broken laptop to be fixed? Or when they trade-in a device for a newer model? At Assurant, we’ve built a global network of device care centers that repair, replace, and repurpose smart technology using intelligent robotics and the perfect amount of human touch.
At each of our device care centers around the world, we're using automation to make device repairs more efficient and turnaround times faster. This allows us to quickly sort products, confirm receipt, buff and polish, test, bag, and prepare devices for shipping – which means they can be resold before they start losing value or used to provide refurbished replacements for your customer claims. Our automated process increases the resale value by up to $50 per device. And, as an added bonus, our ability to customize and fabricate boxes for our clients on demand reduces our carbon footprint and the amount of scrap created.
4,400+ global experts
17 facilities around the world
Total program visibility and control
Ongoing investment in automation and machine learning
REGION | LOCATION | TOTAL WEEKLY CAPACITY | TOTAL SIZE (SQ. FT.) | ~TOTAL HEADCOUNT |
---|---|---|---|---|
NORTH AMERICA | Lewisville, TX Nashville, TN York, PA Toronto, Canada | 608K | 365K | 3,050 |
EUROPE | Newcastle, UK Lille, France Sommerda, Germany Rome, Italy Madrid, Spain Budapest, Hungary Warsaw, Poland | 32K | 134K | 1,240 |
ASIA PACIFIC | Seoul, South Korea Tokyo, Japan Sydney, Australia | 55K | 52K | 122 |
LATIN AMERICA | Buenos Aires, Argentina Sao Paolo, Brazil Santiago, Chile Mexico City, Mexico Bogota, Colombua
| 12K | 10K | 24 |
TOTALS | 19 locations | 711K | 561K | 4,436 |
Mobile and the Connected World
Q2 2024 Mobile Trade-In and Upgrade Industry Trends Report
Assurant mobile trade-in and upgrade industry trend report show trade-in values for smartphones increased from 1Q24.
Mobile and the Connected World
Q1 2024 Mobile Trade-In and Upgrade Data Trends Review
Our Trade-In and Upgrade Data Trends Review highlights some interesting movements in the industry during the first quarter of this year.
Mobile and the Connected World
Minimizing E-Waste and Maximizing Value: Device Circularity as a Core Business Strategy
A Q&A with Rebekah Griffiths, Assurant’s VP of Product Management – Device Lifecycle Solutions on the impact of device circularity
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